Terms and Conditions
Last updated: January 20, 2026
This website is operated by PawsCrown (“we”, “us”, “our”). By accessing or using our website and services (the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of the Terms, you may not access or use the Services.
1. Eligibility
By using this Site, you confirm that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any minor dependents to use this Site.
2. Use of the Services
You agree not to use our products or Services for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction.
Any breach of these Terms may result in immediate termination of your access to the Services.
3. Products & Services
All products are sold as described on the Site.
We make every effort to display product details accurately, but we do not guarantee that descriptions, colors, or images will be perfectly accurate due to device or screen differences.
⚠️ Products intended for pets are not medical or veterinary products unless explicitly stated.
4. Pricing & Payments
All prices are listed in the currency shown at checkout and are subject to change without notice.
We reserve the right to:
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Modify or discontinue products at any time
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Refuse or cancel any order for any reason, including suspected fraud or errors in pricing
Payment information is processed securely by third-party payment providers. We do not store full payment card details.
5. Orders & Cancellations
Orders may only be cancelled within 12 hours of purchase.
Once processing or shipping has begun, orders cannot be cancelled or modified.
We reserve the right to limit or cancel quantities purchased per person, household, or order.
6. Shipping & Delivery
Shipping times are estimates only and are not guaranteed.
Delays caused by carriers, customs, weather, or external factors do not qualify for refunds, chargebacks, or cancellations.
Please refer to our Shipping Policy for full details.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms.
Items that do not meet return conditions will be refused and not refunded.
8. Hygiene & Safety Disclaimer
For health and hygiene reasons, certain products (including dental care, grooming tools, and personal care items for pets) are non-returnable once opened or used.
Products must be used only as intended. PawsCrown is not responsible for misuse or improper handling of products.
9. Accuracy of Information
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
10. Intellectual Property
All content on this Site, including text, images, logos, graphics, and designs, is the property of PawsCrown or its licensors and may not be copied, reproduced, or used without written permission.
11. Third-Party Services & Links
Certain content or services may be provided by third parties. We are not responsible for third-party websites, products, or services.
Use of third-party services is at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, PawsCrown shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.
Our total liability shall not exceed the amount paid for the product.
13. Indemnification
You agree to indemnify and hold harmless PawsCrown from any claim or demand arising from your breach of these Terms or misuse of the Services.
14. Termination
We reserve the right to terminate or suspend access to the Services at any time without notice if you violate these Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting on the Site.
17. Contact Information
For questions about these Terms, please contact us at: